HP DesignJet Custom Sample Request Procedure

Thank you for your interest in receiving a custom print sample for the HP DesignJet Printers.  In order to provide you with the best service, please follow the instructions below.  Turn-around time is approximately 7 working days if requested media is available in-house. By submitting this form, you expressly agree to the terms and conditions set forth herein.

  1. Fill out the form below: NOTE:  If the form is not completely filled out, it will be returned to the HP rep & customer or reseller. Jobs will not be started until a complete form is received and the HP rep has approved the request.

  2. Be sure to include any special instructions when filling out the form. For example, requests for timings and/or accounting for ink calculations. Files will be printed in Best Mode unless otherwise specified. 

  3. If you want a sample printed on a third party media, please send the media to BIG Print Shop, 2952 George Washington Way Ste. A, Richland WA 99354. Send at least 3 times the length/amount of media that is needed for the samples you are requesting.

  4. Send your files through our UPLOAD page. Please ensure your files are at least 300 DPI at 100% Scale. Accepted file types: .PDF, .Ai, .TIFF, .JPEG, .PNG

Terms and Conditions

  1. By submitting your print sample request and submitted content, you agree to permit HP and BIG Print Shop to view and use your submitted content to create the print sample(s) requested herein.

  2. HP and BIG Print Shop may reject any request for a print sample at their discretion at any time and for any reason.

  3. Quoted time to completion is approximate and non-binding on HP or BIG Print Shop, and neither HP nor BIG Print Shop will be liable for any costs or damages sustained in connection with your reliance on quoted completion times, including, but not limited to, lost business opportunity cost.

  4. BIG Print Shop will retain your submitted content for 30 days, after which time your submitted content will be deleted from BIG Print Shop’s database.

  5. HP and BIG Print Shop will use all reasonable means to preserve your submitted content and to protect such content from unauthorized exposure to third parties. 

By submitting this form, you hereby agree to release and discharge HP and BIG Print Shop from any and all claims related to (1) any damage to or loss of your submitted content and/or any other materials, e.g. media, that you submit to HP or BIG Print Shop pursuant to his request, and (2) any unauthorized disclosure of your submitted content.  You also agree to defend, indemnify, and hold HP and BIG Print Shop harmless from all damages, liabilities, costs and expenses (including reasonable attorney’s fees) arising out of or connected in any way to any actual or threatened lawsuit, claim or other legal proceeding alleging that your submitted content infringes any third party’s intellectual property or is otherwise improperly shared or distributed.

Custom order form

HP Contact *
HP Contact
Date *
Name *
Phone *
Print Request 1
Print Request 2
Print Request 3
Ship To Address
Address *